Manager, Order management SME (Subject Matter Expert)（受注センタ、在庫差配）
Core
Leverage subject matter expertise in order management to improve business quality and productivity, identify issues/risks, and drive process standardization and optimization.
Role type
Manager, Order Management SME
Builds
Standardized and optimized order-to-delivery processes for home appliance products
Domain
Home appliances (air conditioning)
Required skills
Order management expertise, ERP systems proficiency, Data analysis, Project management, Process improvement, Cross-functional collaboration, Team leadership
Preferred skills
Air conditioning industry experience
Technologies
ERP systems, Order management systems
Responsibilities
Review order data and provide expert support, Manage order management policies and procedures, Conduct data analysis and KPI reporting, Lead process improvement projects, Maintain knowledge bases and manuals, Train and support team members, Resolve irregular and complex cases, Coordinate with sales, finance, and logistics
Seniority
Manager, hands-on IC