Sujet 12 : Consultant Technique CRM D365 Stagiaire
Core
Design and develop a user satisfaction measurement and analysis solution to collect, centralize, and analyze user feedback across various channels.
Role type
Junior IC software engineer (CRM analytics)
Builds
User feedback collection and analysis platform, dashboards, and reporting features
Domain
Software engineering / Customer Experience / CRM
Deliverable
dashboards & analysis
Required skills
Software development, Data collection, Dashboard design, KPI definition, Data visualization, Reporting
Preferred skills
CRM systems knowledge, User experience analysis
Technologies
D365 (implied by role title)
Responsibilities
Design and develop a solution for collecting and analyzing user feedback, Implement dashboards and KPIs to measure satisfaction, Develop reporting and visualization features for real-time tracking