Product Experience Specialist (Full Time)
Core
Solve user problems end-to-end, improve support workflows, and feed product feedback to shape software development for a no-code AI platform.
Role type
Product Experience Specialist (Support & Product Feedback)
Builds
Support documentation, internal workflows, and product improvements
Domain
SaaS / AI / No-code development
Deliverable
client delivery | product features
Required skills
Analytical problem solving, user empathy, systematic thinking, clear communication, initiative, adaptability
Preferred skills
B2C SaaS support experience, experience with Intercom, hands-on experience with Lovable or similar AI tools
Responsibilities
Own user problems end to end, improve support stack, be the voice of the customer, grow scope into product and community engagement
Seniority
Junior, recent graduate
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