Principal Implementation Manager - Wise Platform Verification
Core
Build a reliable view of performance for Wise Platform partners, identify high-value problems, and establish better ways of working to reduce manual friction and operational costs.
Role type
Senior IC implementation manager (process & operations)
Builds
Scalable verification models, explicit requirements, control monitoring, clearer operational flows, and partner-ready processes.
Domain
Fintech / Payments / Compliance
Required skills
process mapping, KPI definition, root cause analysis, data quality validation, implementation planning, stakeholder management, automation strategy, risk control design, operational flow design, change management
Preferred skills
experience with partner due diligence, legacy workflow migration, cross-functional leadership
Technologies
none stated
Responsibilities
Map end-to-end verification processes including partner models, control triggers, evidence flows, and operational routing; Identify process and automation opportunities to reduce manual review and operational rework; Define implementation plans for high-priority verification changes including scope, milestones, and launch gates; Build trusted KPI definitions, dashboards, and performance narratives; Partner with Analytics and Data Science to validate data quality and measure outcomes; Partner with Engineering to translate operational needs into implementable requirements; Lead root-cause analysis for operational issues and track fixes to closure.
Seniority
Senior, hands-on IC