Technicien support informatique (H/F) - Le Havre
Core
Provide on-site IT support to end-users, managing incidents and requests via GLPI while assisting with desktop tools, telephony, and mobility devices.
Role type
IT support technician (helpdesk)
Builds
User support services for a client organization
Domain
IT services / Helpdesk
Deliverable
client delivery
Required skills
Windows 10/11, Microsoft Office, Outlook/Exchange, Microsoft Teams, Active Directory, iOS/Android device support, GLPI
Responsibilities
Manage incidents and requests in GLPI, assist users with desktop and collaborative tools, provide support for telephony and video conferencing, ensure quality user experience