Liaison Officer
Core
Provide end-to-end support for cross-border payment requests, ensuring accurate review, validation, processing, and resolution of payment exceptions.
Role type
Operations liaison officer (payments processing)
Builds
Cross-border payment instructions and resolved payment exceptions
Domain
Banking / Payments
Required skills
Payments processing, Data analysis, IT systems, Query resolution, Risk reporting, Client servicing, International market knowledge, Local market knowledge, Stakeholder engagement, Procedure adherence
Preferred skills
Banking knowledge, Graduate programme experience, Learnership experience, Computer literacy
Responsibilities
Review and validate cross-border payment instructions, Process payment requests, Resolve payment exceptions, Engage with stakeholders, Report on risks, Capture and upload data
Seniority
Junior, 1-2 years experience