Apprenti(e) assistant(e) gestionnaire commercial(e) et automatisation H/F/N
Core
Managing B2B customer relations and order processes from creation to claims, while supporting commercial teams and driving internal process automation.
Role type
Junior commercial operations and process automation assistant
Builds
Order management workflows, customer support solutions, and automated process improvements for B2B clients
Domain
Industrial tools and equipment (power tools, garden tools)
Deliverable
dashboards & analysis
Required skills
Order management, process mining analysis, Excel, project support, presentation support, proactive process improvement
Preferred skills
Project management experience, autonomy, initiative, rigor, organization
Technologies
Process mining tools, dedicated management software, Excel
Responsibilities
Manage and follow up on orders, deliveries, and claims; Support commercial teams by analyzing and solving recurring commercial/logistical issues; Configure marketing promotions in management tools; Create tracking dashboards; Conduct process mining analysis to identify improvement potentials; Participate in national or international projects
Seniority
Junior, apprentice