Business Automation Intern
Core
Support the Solution Delivery team to ensure smooth and efficient end-to-end order processing by monitoring order processes, resolving issues, and analyzing customer order entry history.
Role type
Business Automation Intern
Builds
Efficient order processing workflows and reduced automation gaps for customers
Domain
Healthcare / Supply Chain / Order to Cash
Required skills
Order to Cash process knowledge, Data analysis, Process improvement, System configuration, Cross-functional collaboration, English fluency (B2+/C1)
Preferred skills
SAP, Salesforce, Service Cloud
Technologies
EDI, Esker, SAP, Salesforce, Service Cloud
Responsibilities
Learn automation tools (EDI, Esker) through training; Monitor and solve order process fallouts; Configure and maintain order processing systems; Analyze customer order entry history and report improvements; Support tool configuration implementation via testing and master data updates; Collaborate with cross-functional teams on feedback and initiatives.