Welcome Host
Core
Deliver exceptional high-level customer service to visitors, clients, and staff at a reception desk while managing meeting room utilization and security.
Role type
Front of House Welcome Host
Builds
Seamless visitor and client experiences in a high-end corporate environment
Domain
Corporate Services / Front of House Operations
Deliverable
product features
Required skills
Customer service, Meeting room coordination, Security awareness, Communication, Problem solving, AV/IT facility knowledge, Office software proficiency (Outlook, Word, Excel), Front of House system operation (Condeco, Fidelio, Datacraft, CABS)
Preferred skills
Audio Visual services experience, Event management
Responsibilities
Handle incoming telephone calls and enquiries, Liaise with meeting hosts and clients, Coordinate and monitor meeting room bookings, Conduct room status checks, Escort visitors to meeting areas, Monitor Front of House areas for tidiness, Assist with event management
Seniority
Entry-level to Junior