Expert - Transformation Process Lead
Core
Drive governance, process standardization, and operational excellence for Retail Media Systems (RMS) including GRFE, SIRVAL, and MADRAS, acting as the key liaison between business, operations, and technology teams.
Role type
Senior IC Transformation Process Lead
Builds
End-to-end process ownership, data quality oversight, and operational readiness for RMS platforms
Domain
Retail Media Systems (RMS) / Consumer Intelligence
Required skills
Process ownership, Business Analysis, UAT execution, Data validation (SQL), Stakeholder management, Governance & Compliance, Release coordination, Process improvement
Preferred skills
Generative AI tools (Microsoft Copilot), Power BI, Python, Automation tools, Agile methodologies
Technologies
GRFE, SIRVAL, MADRAS, Jira, Confluence, Microsoft Copilot, Power BI, SQL, Python
Responsibilities
Ensure adherence to governance frameworks, controls, SOPs, and compliance requirements; Act as SME for RMS applications including GRFE, SIRVAL, and MADRAS; Coordinate across GRFE, EDD, SIRVAL, MADRAS, Business Operations, and Technology teams; Gather, analyze, and document business requirements; Lead end-to-end UAT planning, execution, defect management, and sign-off; Plan and coordinate release readiness, deployment activities, and global rollouts; Lead process improvement, automation, and transformation initiatives; Create and maintain SOPs, training materials, and process documentation
Seniority
Senior, hands-on IC