Operations Process & Systems Manager
Core
Own the Operations team's systems (WMS, ERP, OMS) and end-to-end processes from purchase order to delivery and after-sales for a premium outdoor-living brand.
Role type
Operations Process & Systems Manager
Builds
Operational backbone including WMS, ERP, OMS integrations, documented SOPs, and automated workflows.
Domain
Logistics, E-commerce, Supply Chain
Required skills
WMS/ERP/OMS ownership, process mapping, SOP documentation, system integration, change management, master data management, stakeholder collaboration
Preferred skills
AI/automation interest, low-code tools, Lean/Six Sigma
Technologies
WMS, ERP, OMS, Odoo, e-commerce platforms, CRM, carrier platforms
Responsibilities
Act as business owner for Operations systems and their integrations; Gather requirements and deliver changes from design to go-live; Map and document end-to-end operational processes; Write and maintain SOPs; Identify and remove manual work via automation; Keep master data clean and consistent across markets
Seniority
Mid-level, hands-on IC