Customer Sales Support
Core
Support sales team and customers in the EMEA region by processing orders, managing forecasts, coordinating shipments, and handling inquiries to ensure delivery dates and customer satisfaction.
Role type
Senior Customer Sales Support / Order Processor
Builds
Customer order fulfillment, shipment logistics, and sales support processes
Domain
Industrial energy solutions / EMEA market
Required skills
SAP transactions, order processing, customer relationship management, sales support, invoice management, logistics coordination, data analysis, stakeholder coordination, problem-solving, prioritization
Preferred skills
Knowledge of European languages, experience in industrial market segment
Technologies
SAP, Microsoft Office (Excel, Word, PowerPoint, Outlook)
Responsibilities
Receive and process customer orders in SAP, manage customer forecasts and coordinate with supply chain, create and release shipments, issue invoices, respond to customer inquiries, maintain customer master data, follow up on overdue invoices
Seniority
Mid-level, 3+ years experience
