People Process & Shared Services Expert (12-month FTC)
Core
Lead the review, redesign, and harmonization of global People processes to shape a new operating model and support the development of a Shared Services & Digital Solutions team.
Role type
Senior HR transformation expert (People Process & Shared Services)
Builds
Global People operating model, Shared Services team structure, standardized process frameworks, and service catalogs.
Domain
Human Resources / People Operations / Process Excellence
Required skills
HR transformation, process excellence, operating model design, process mapping, SOP development, RACI matrices, stakeholder management, facilitation, HR technology platforms, Lean/Six Sigma/BPM
Preferred skills
SAP SuccessFactors, automation, workflow optimization
Responsibilities
Lead the review and redesign of end-to-end People processes across countries; Turn redesigned processes into clear frameworks (SOPs, RACIs, governance); Shape the operating model for the new Manila Shared Services team; Identify and transition activities into Shared Services; Drive service excellence and continuous improvement; Bring stakeholders together to facilitate workshops and present recommendations.
Seniority
Senior, hands-on IC
