People Operations Manager
Core
Lead the People Operations team to redesign HR processes (onboarding, lifecycle, compliance, immigration) for an AI-first model, shifting from transaction processing to process design and exception handling.
Role type
Senior People Operations Manager (AI transformation & team leadership)
Builds
AI-enabled HR workflows, automated exception handling processes, and a high-performing People Operations team
Domain
Fintech / Financial Services
Required skills
People Operations strategy, team management (3+ reports), process redesign for AI/automation, Workday configuration, cross-functional partnership (Finance/Tech Ops/HRBP), compliance & audit management, immigration program oversight
Preferred skills
AI tools implementation, no-code workflow automation, building AI agents, People Analytics partnership, U.S. immigration specialist management
Technologies
Workday, ticketing systems, knowledge management platforms, AI-enabled HR tools
Responsibilities
Define multi-year People Operations strategy aligned with HR AI goals; Redesign core HR processes to leverage AI for routine tasks; Manage and develop a team of three Operations specialists; Ensure data accuracy and regulatory compliance in HR systems; Partner with Finance, Tech Ops, and HR Business Partners on process improvements
Seniority
Senior, hands-on IC with team leadership
