Concierge Season 2027
Core
Welcome and assist guests with impeccable, professional, and personalized service at a 5-star luxury hotel on Capri, managing reservations for restaurants, transfers, private tours, exclusive experiences, and island events.
Role type
Seasonal Concierge
Builds
Guest experiences and island event logistics
Domain
Luxury hospitality / Island tourism
Deliverable
product features
Required skills
Guest service, reservation management, local knowledge, PMS proficiency, supplier relations, problem-solving under pressure
Preferred skills
Knowledge of Campania region and Capri, additional foreign languages
Technologies
Protel PMS
Responsibilities
Welcome and assist guests with personalized service; Manage reservations for restaurants, transfers, private tours, exclusive experiences, and island events; Provide qualified recommendations on local attractions, culture, and lifestyle; Maintain close relationships with suppliers and external partners; Use the Protel PMS for managing requests and bookings; Collaborate with other hotel departments to ensure seamless service.
Seniority
Entry-level to Mid-level (seasonal)