Outlet Supervisor
Core
Lead and supervise food and beverage outlets to ensure smooth operations and exceptional guest experiences.
Role type
Outlet Supervisor
Builds
Food and beverage service experiences for hotel guests
Domain
Hospitality / Food and Beverage
Deliverable
product features
Required skills
Staff scheduling, inventory management, quality control, guest relations, safety and sanitation compliance, team mentorship, performance analysis, event coordination, training delivery
Preferred skills
Micros proficiency, MS Office, knowledge of Vietnamese or other languages
Responsibilities
Lead and supervise the outlet team, oversee daily operations including scheduling and inventory, handle guest enquiries, implement outlet policies, ensure safety and sanitation compliance, monitor and analyse outlet performance, collaborate with other departments, assist in organising special events, conduct team meetings and training
Seniority
Mid-level, hands-on IC
