Intern, Account Management, Merchant Growth
Core
Support merchant growth operations for F&B, Enterprise Retail, and FMCG accounts in Singapore through communication, coordination, and data management.
Role type
Intern, Account Management
Builds
Merchant onboarding, account transitions, and service delivery for Grab's superapp ecosystem
Domain
Superapp / Fintech / E-commerce
Deliverable
product features
Required skills
CRM management, data analysis, stakeholder communication, project coordination, Google Suite proficiency, AI tool usage
Preferred skills
None stated
Technologies
Google Suite, CRM systems
Responsibilities
Support Account Managers with merchant communications and routine enquiries; maintain accurate merchant information in CRM; coordinate merchant onboarding and account transitions; monitor account performance and identify growth opportunities; prepare account documentation and reports; support team events and activations
Seniority
Intern