Account Manager - Barcelona
Core
Own the onboarding process for restaurants, cafés, bars, and coffee shops, ensuring successful implementation and long-term value.
Role type
Startup Operations Account Manager
Builds
Connected Restaurant Management System (sales, reservations, kitchen prep, payments)
Domain
Hospitality technology
Required skills
Onboarding execution, project management, customer communication, problem solving, process improvement, product expertise, data analysis, automation, stakeholder management
Preferred skills
Creative problem solving, empathy, curiosity about business, high-pace environment adaptability, interest in AI
Technologies
Tebi platform, POS, KDS, Inventory systems
Responsibilities
Run restaurant onboarding (train, connect, implement), problem-solve for merchants on the ground, support restaurants post-go-live, identify process gaps for internal teams, invest in merchant relationships, ensure product adoption and growth
Seniority
Mid-level, hands-on IC