Guest Service Agent (Full Time)
No visa sponsorship
Core
Front desk agent responsible for check-in/out, guest satisfaction, and VIP/loyalty member arrivals at a luxury hotel.
Role type
Guest Service Agent (Front Desk)
Builds
Front office operations and guest experiences
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest check-in/out procedures, VIP/loyalty member handling, front desk operations, English language proficiency, shift work availability
Preferred skills
Front desk/reception experience, Microsoft Windows XP, Micros PMS/Opera, Hotel/Hospitality degree or diploma
Responsibilities
Provide effective and friendly service, check in and out hotel guests, address guest concerns promptly, prepare for VIP and loyalty member arrivals, maintain front desk organization and sanitation
Seniority
Entry-level to Mid-level, Full-time