CareerPlan

Sr Manager, Product Marketing - CRM

Boston, Massachusetts, usFull-time2026-10-16 → 2026-11-12

Core

Own end-to-end Go-to-Market (GTM) activation and sales enablement for Service CRM, ensuring messaging translates to deals and sellers have the tools to win.

Role type

Senior Manager, Product Marketing (GTM & Sales Enablement)

Builds

Launch plans, sales enablement assets (pitch decks, battle cards), competitive intelligence, and cross-functional GTM programs.

Domain

Enterprise SaaS, CRM, Customer Service, Field Service

Deliverable

product features

Required skills

GTM strategy ownership, sales enablement execution, competitive intelligence, cross-functional coordination, content strategy, market positioning

Preferred skills

CRM, customer service, or field service domain knowledge

Technologies

ServiceNow platform

Responsibilities

Partner with Sales and Demand Gen to align messaging with deals; build and execute launch plans; create and maintain sales enablement tools; track competitive moves and synthesize insights; prioritize content and programs across the funnel.

Seniority

Senior Manager, hands-on IC