Local Account Manager
Core
Manage assigned customer accounts, deliver high-level service, and identify business growth opportunities within existing accounts.
Role type
Local Account Manager
Builds
Customer relationships and account growth within the logistics/supply chain sector
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
relationship management, stakeholder engagement, business analysis, problem-solving, executive communication, AI tool usage, data visualization (Power BI), presentation skills
Preferred skills
strategic thinking, cross-functional collaboration, growth opportunity identification
Technologies
Excel, Power BI, PowerPoint, AI-enabled tools
Responsibilities
Manage assigned customer accounts and maintain strong day-to-day relationships, Deliver high-level customer service and support overall satisfaction, Identify opportunities to expand business within existing accounts, Build relationships across customer organizations beyond primary contacts, Partner with internal teams to support service delivery, Monitor account activity and support reporting and KPIs
Seniority
Mid-level, hands-on IC