Stage Assistant Réservations (H/F/X)
Core
Stage assistant supporting the reservations team with phone guest reception, individual reservation management, and rate/package sales for Sofitel Paris Arc de Triomphe.
Role type
Intern, reservations assistant
Builds
Reservation confirmations and guest check-in support
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Phone communication, reservation data entry, rate knowledge, payment guarantee verification, cross-department communication
Preferred skills
Hotel industry experience, English fluency, third foreign language, Microsoft Office, Opera PMS
Responsibilities
Answering client phone calls, managing individual reservations, verifying payment guarantees, selling room categories at best rates, communicating with hotel services