Concierge - Residences at The Little Nell
Core
Acts as an ambassador for the hotel, welcoming guests, managing front desk operations, booking local activities, and handling payments.
Role type
Front Desk Concierge
Builds
Guest check-in/out processes, local activity bookings, front desk orderliness
Domain
Luxury hospitality / Mountain resort
Deliverable
product features
Required skills
Guest relations, local activity booking, cash handling, emergency procedures, supply management, multi-department coordination
Preferred skills
Colorado Notary, Bachelor's degree, 1 year concierge experience
Technologies
None stated
Responsibilities
Recommend and book activities, check guests in/out, record complaints, maintain supplies, coordinate with departments, settle cash bank, assist in emergencies
Seniority
Entry-level, hands-on IC