Assistant Manager - Outlet
Core
Manage guest service, team operations, and financial performance for a hotel dining outlet.
Role type
Assistant Manager - Outlet (Food & Beverage)
Builds
Guest dining experiences and outlet revenue
Domain
Hospitality / Food & Beverage
Required skills
Guest service management, inventory management, financial reporting, cost control, team organization, sales techniques, staff training, quality assurance
Preferred skills
Additional certification in Food & Beverage, multilingual abilities, MS Excel/Word/PowerPoint proficiency
Technologies
MS Excel, MS Word, MS PowerPoint
Responsibilities
Ensure guest satisfaction from arrival to departure, manage outlet costs within budget, prepare and analyze financial reports, organize team work and briefings, maintain back-of-house service areas, supervise team sales attributes, train staff on up-selling techniques, manage guest reservations and table flow.
Seniority
Mid-level management