STAGE - Agent de réservations (H/F/X) 4 mois
Core
Group reservation agent intern supporting daily operations, revenue optimization, and end-to-end group stay management for a 402-room hotel.
Role type
Intern, group reservation agent
Builds
Group bookings and stay organization for business and leisure travelers
Domain
Hospitality / Hotel operations
Required skills
Office software proficiency, English fluency, stress management, deadline adherence, cross-service communication
Responsibilities
Handling emails and daily phone exchanges with travel agencies, participating in group rate quoting and revenue optimization, managing group reservations from proposal to checkout, acting as primary contact for B2B clients, following up on contracted group options, organizing confirmed stays including menus and payments, communicating with hotel services, managing group commission invoices