Client Director HSBC
Core
Produce new business and oversee executive relationship management for ServiceNow's largest existing accounts, leading virtual teams to deliver solutions based on customer strategic outcomes.
Role type
Senior Client Director (Enterprise Account Management)
Builds
Global account growth, multi-tiered client relationships, and deployment of worldwide resources for ServiceNow solutions.
Domain
IT Service Management (ITSM) and Enterprise Software Sales
Required skills
Executive-level relationship management, multi-million-dollar sales solutions experience, strategic partnership building, virtual team leadership, macro-level business IT needs understanding, AI integration in work processes, exceeding sales targets.
Preferred skills
Experience in IT Service Management, HR, Security Operations, Customer Service, or IT Operations Management.
Technologies
ServiceNow, AI-powered tools
Responsibilities
Provide strategic leadership and partnership to clients, develop ServiceNow solutions based on customer strategic outcomes, oversee growth of global accounts, build trust and deep multi-tiered relationships from project teams to CxO level, develop a clear roadmap and building capabilities across clients and teams, achieve financial targets including Licenses, Renewals and Professional Services.
Seniority
Senior, hands-on IC
