Concierge
Core
Respond to special requests from guests with unique needs, provide information about property and local amenities, and document shift logs.
Role type
Guest services concierge
Builds
Guest experiences and information services
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Guest request handling, Information gathering, Log documentation, Safety reporting, Policy compliance, Attention to detail
Preferred skills
Luxury hotel experience, Strong communication, Interpersonal skills, Professional appearance, Service orientation