Call Center Agent - Betting/Gaming Industry
Core
Provide customer support to players across phone, live chat, and other channels for a gaming/iGaming/sports betting company.
Role type
Customer support agent (iGaming)
Builds
Player support for account management, deposits, withdrawals, and betting products
Domain
Gaming / iGaming / Sports Betting
Deliverable
client delivery
Required skills
Customer service, sports betting knowledge (odds, bet types, deposits, withdrawals), English (spoken/written), multitasking, computer literacy
Preferred skills
Pidgin English, HND or BSc degree