Mitarbeiter Ersatzteilverkauf / Spare Parts Agent (m/w/d)
Core
Independent commercial support and product consulting for a defined customer base, including order processing and complex machine troubleshooting.
Role type
Spare parts sales agent
Builds
Service products like upgrades, services, and service agreements for industrial machinery
Domain
Industrial machinery manufacturing (milling and dispersion technology)
Deliverable
client delivery
Required skills
technical training (industrial mechanic), customer acquisition and account management, pricing calculations, sales negotiations, problem-solving for complex machinery, German (fluent), English (fluent)
Preferred skills
technical further education (machine construction technician, master craftsman), SAP, Salesforce, MS Office
Responsibilities
Analyze customer requirements and create offers, conduct sales conversations and finalize terms, process orders, resolve complex machine issues with technical support, market service products via phone
Seniority
Mid-level, hands-on IC