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Credit Control Specialist

Ottawa, Ontario, ca🌐 Remote💼 Full-time🗓 2026-10-06 → 2026-10-07

Core

Manage a designated portfolio of customer accounts, owning the end-to-end collection process for overdue invoices and payment disputes. (via careerplan.io/jobs/744000153823790-credit-control-specialist-at-ifs)

Role type

Credit Control Specialist

Builds

Cash collections and payment recovery for B2B customers

Domain

Finance / Accounts Receivable

Required skills

Accounts receivable management, cash collection principles, payment behavior analysis, portfolio management, dispute resolution, ERP system navigation, compliance adherence, stakeholder collaboration, forecasting, documentation

Preferred skills

Global multi-entity environment experience, B2B billing models, reporting tools proficiency, automation-supported workflows

Responsibilities

Follow up on overdue invoices via written and verbal communication, secure and track promise-to-pay commitments, escalate delinquent accounts, resolve invoice and payment disputes, prepare weekly cash collection forecasts, support regional AR reviews, manage consequence actions like interest application or service suspension

Seniority

Mid-level, hands-on IC