Service A/R Collections Specialist
Core
Manage timely collection of outstanding accounts receivable for a portfolio of jobs and customers in a job-cost/service environment, resolving disputes and protecting payment rights.
Role type
Service Accounts Receivable Collections Specialist
Builds
Cash flow and payment resolution for construction and service projects
Domain
Construction / Engineering Services
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
collections management, aging analysis, dispute resolution, lien law knowledge, negotiation, relationship management, ERP proficiency, Excel, credit terms review
Preferred skills
job-cost accounting experience, AIA billing (G702/G703) familiarity, retainage management, collections software/CRM experience
Technologies
Sage 300 CRE, Viewpoint Vista, Procore, CMiC, Excel
Responsibilities
Manage collection efforts via phone/email/portals for assigned customer/job portfolio; Monitor AR aging and prioritize activity based on balance/age/risk; Coordinate with billers to confirm invoices, pay applications, and supporting documentation; Partner with cash application specialists to reconcile open balances and resolve disputed/short-paid items; Identify accounts at risk of non-payment and escalate with recommendations; Support preparation of preliminary notices and mechanic's lien filings; Prepare AR aging and collections status reports for management.
Seniority
Mid-level, hands-on IC