Technicien support de proximité (H/F) - Yainville (76)
Based in France
Core
On-site IT support technician providing daily assistance and troubleshooting for users at a local kiosk.
Role type
Junior IT support technician
Builds
Desktop workstations and peripherals for end-users
Domain
IT Services / Helpdesk
Deliverable
physical/clinical work
Required skills
Windows environment, Microsoft 365, Office suite, incident management, ITSM tools
Preferred skills
English (mandatory)
Responsibilities
Welcome and assist users, provide desktop and application support, diagnose and resolve hardware/software/application incidents, manage and track incident tickets, install and maintain workstations and peripherals, escalate complex incidents, contribute to service quality improvement