Agent de Réservation H/F - Hostellerie de Levernois
Core
Managing reservations, room assignments, and client communications for two 5-star Relais & Châteaux properties in Burgundy.
Role type
Reservation Agent
Builds
Hotel stays, restaurant bookings, and spa appointments for guests
Domain
Hospitality / Luxury Hotels
Deliverable
product features
Required skills
Reservation management, room allocation, payment processing, multi-channel booking systems, client complaint handling, sales orientation
Preferred skills
English fluency, prior reservation experience
Technologies
Protel, Synxis, GuestOnline, Booking.com, Expedia, Booksy
Responsibilities
Taking reservations by phone and email, managing room inventory and schedules, processing payments, updating internal procedures, handling client complaints, coordinating with other departments
Seniority
Entry-level to Junior