Hôte/Hôtesse
Core
Welcome guests at the reception desk of the Fouquet's Paris hotel, manage phone inquiries, and ensure client satisfaction.
Role type
Front desk host/hostess
Builds
Guest reception services for a luxury hotel
Domain
Hospitality / Luxury Hotel
Deliverable
product features
Required skills
Customer service, confidentiality, phone management, software proficiency, English (conversational), restaurant experience
Preferred skills
Empathy, elegance, team spirit, client sensitivity
Responsibilities
Greet clients according to group procedures, maintain excellent client relationships, ensure client satisfaction meets group standards, enter reservations in 7 Rooms software, inform clients of hotel services, manage telephone reception
Seniority
Entry-level to Junior
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