Operations Manager
Core
Lead daily hotel operations across Front Office, Housekeeping, and Maintenance to deliver exceptional guest experiences and drive commercial outcomes.
Role type
Senior Operations Manager (Hospitality)
Builds
Guest experiences and operational performance for Avani Living Queen's Wharf Residences
Domain
Hospitality / Hotel Operations
Required skills
Hotel operations leadership, team coaching and mentoring, budget and P&L management, cost control, revenue optimization, guest feedback resolution, event management, financial analysis
Preferred skills
Experience in senior operational leadership roles, passion for hospitality, proactive problem-solving, adaptability in dynamic environments
Responsibilities
Lead and coach Front Office, Housekeeping, and Maintenance teams; oversee daily operations and roster coverage; manage peak trading periods; drive guest experience and service excellence; support brand activations and property events; monitor property performance and profitability; conduct financial reviews including P&L analysis
Seniority
Senior, hands-on IC