Adjoint(e) Direction (H/F/X)
Core
Assist the hotel director in daily operations to ensure excellent service quality and guest satisfaction.
Role type
Hotel Operations Manager (Deputy Director)
Builds
80-room 3-star hotel with bar and terrace
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
operational management, front desk supervision, team management, scheduling, training, quality standards, hygiene, safety, performance indicators, revenue optimization
Preferred skills
Accor experience, Accor tools mastery (Fols, Resaweb, Tars)
Technologies
Fols, Resaweb, Tars
Responsibilities
Assist the director in operational management, supervise front desk teams, ensure guest satisfaction and loyalty, manage team planning and training, maintain quality and safety standards, track performance metrics and optimize revenue
Seniority
Mid-level, hands-on IC
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