GERENTE DE FRONT | HOTEL SOFITEL LA RESERVA CARDALES
Core
Lead the Front Office team to ensure seamless guest stays, drive revenue through sales and up-selling, and maintain high service standards.
Role type
Front Office Manager
Builds
Guest experiences, operational efficiency, and revenue growth for a luxury hotel
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Team leadership, Revenue Management, Financial analysis, Conflict resolution, Sales techniques, Operational procedure design
Preferred skills
Knowledge of Opera Cloud, Local area expertise, Financial control
Technologies
Opera Cloud
Responsibilities
Lead and motivate the Front Office team, Resolve guest complaints and anticipate needs, Coordinate with Housekeeping, Finance, and Maintenance, Control costs, cash, and inventories, Increase revenue via sales and up-selling, Design and implement operational improvements
Seniority
Mid-level Manager