Reservations Agent (M/F/X)
Core
Manage individual and group hotel bookings (7+ rooms), handle enquiries, confirm reservations, process payments, and coordinate across departments to ensure guest satisfaction.
Role type
Reservations Agent
Builds
Hotel room bookings and group travel arrangements
Domain
Hospitality / Hotel Operations
Required skills
Group booking procedures, Opera Cloud, ResaWeb, English (fluent written/spoken), Office365, numerical skills, multitasking, problem-solving, attention to detail, flexibility for shift work
Preferred skills
Hospitality or tourism degree, travel industry knowledge