Sales Service Leader

Perrysburg, OH, usFull-time$60k2026-10-05 → 2026-10-22

Core

Lead a team of Sales Service Specialists to drive operational excellence, ensure seamless order-to-cash execution, and deliver exceptional customer experiences.

Role type

Sales Service Leader (People Manager)

Builds

Operational efficiency and customer satisfaction in order-to-cash processes

Domain

Manufacturing / Supply Chain / Commercial Operations

Required skills

Team leadership and coaching, Data analytics and reporting, Advanced Excel, SAP, Process improvement, Cross-functional collaboration, Problem-solving

Preferred skills

Business Warehouse, Order-to-Cash systems, Integrated Business Planning (IBP), Sales & Operations Execution (S&OE)

Responsibilities

Lead and mentor a team of 5-7 specialists, Analyze performance metrics to drive decisions, Partner with cross-functional teams (Production, Manufacturing, Logistics), Implement continuous improvement initiatives, Manage complex customer issues, Utilize data to influence business outcomes

Seniority

Mid-Senior, Hands-on Manager

About o-i

O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at [email protected] and let us know the nature of your request and your conta