Guest Service Agent
Remote · from Maldives
Core
Welcome and assist guests throughout their stay, handling check-in/out, requests, and complaints at a luxury resort.
Role type
Guest Service Agent
Builds
Personalized guest experiences and resort service delivery
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Guest relations, check-in/out procedures, account management, complaint handling, upselling, record keeping, computer applications proficiency
Preferred skills
Hospitality management degree, remote setting experience, Mandarin/French/German language proficiency, problem-solving, organizational skills