Key Account Manager - Singapore
Core
Strategic B2B account management for enterprise restaurant groups in Singapore and Malaysia, driving retention, upsell, and expansion of digital solutions.
Role type
Senior Key Account Manager (Enterprise)
Builds
Multi-outlet rollouts and new feature adoption for F&B brands
Domain
F&B Technology / SaaS
Deliverable
client delivery
Required skills
Strategic account management, revenue growth planning, negotiation, CRM proficiency, data-driven account planning, cross-functional collaboration
Preferred skills
Experience in SaaS/Payments/F&B Tech, cross-border regional account management, Mandarin or Bahasa Malaysia proficiency
Technologies
Salesforce, Pipedrive
Responsibilities
Own end-to-end relationships with key enterprise accounts, conduct Quarterly Business Reviews, identify upsell/cross-sell opportunities, monitor account health to prevent churn, track competitor intelligence, prepare business reviews and forecasts
Seniority
Senior, hands-on IC