Account Manager SMB Italy - Milano
Core
Build, manage, and grow relationships with restaurant partners to drive their success and maximize business impact for Glovo.
Role type
Account Manager (SMB)
Builds
Customized solutions for restaurant partners including onboarding, marketing activations, and menu optimization.
Domain
Food-hospitality / On-demand delivery
Deliverable
client delivery
Required skills
Account/sales management, business consultancy, data analysis, strategic planning, hands-on execution, time management, prioritization
Preferred skills
FMCG, food-hospitality, or on-demand delivery industry experience, KPIs exceeding track record, Salesforce proficiency
Technologies
Google Suite, Salesforce
Responsibilities
Build and maintain long-term relationships with restaurant partners; analyze data to drive operational excellence and profitability; drive revenue growth through promotions and menu optimization; own partner onboarding process; collaborate with internal teams (Marketing, Operations, Finance, Customer Service) to implement customized solutions.