Vendor Operations Coordinator - Czech speaking
Core
Onboard, train, and support restaurant vendors on a food delivery platform to ensure seamless activation and early performance.
Role type
Vendor Operations Representative (IC)
Builds
Vendor onboarding workflows and support processes for a food delivery platform
Domain
Food delivery / Logistics
Deliverable
client delivery
Required skills
Vendor onboarding, customer support, content quality assurance, call management, performance coaching, documentation review
Preferred skills
Hospitality experience, adaptability, proactive problem solving
Technologies
Multiple internal systems
Responsibilities
Review and validate vendor onboarding documentation; Lead onboarding calls and training sessions for app/device setup; Act as primary contact for vendors during their first 60 days; Provide proactive performance support and guidance; Run targeted activities to drive vendor engagement; Create and quality-check content before vendor activation