Global Solutions Director - Front of House
Core
Define, maintain, and scale the global go-to-market strategy for Front of House, concierge, reception, and workplace experience services, bridging white-glove hospitality with tech-driven solutions.
Role type
Senior IC strategy & solution design lead (transitioning to management)
Builds
Global value proposition, enterprise solutions, go-to-market strategies, and sales/marketing toolkits for high-touch enterprise accounts
Domain
Business support services, workplace experience, legal & financial services
Deliverable
product features
Required skills
Strategic solution design, enterprise account management, go-to-market strategy, contract negotiation, cross-functional leadership, financial acumen, client presentation, outsourcing project management, technical solution design
Preferred skills
White-glove concierge & hospitality expertise, law firm & financial institution sales, workplace technology platform design, multi-million dollar enterprise business development
Technologies
Visitor management platforms, conference room booking systems, MS Office (PowerPoint, Project, Visio)
Responsibilities
Own the development and execution of the global value proposition for the service line; lead solution design from opportunity assessment to closing; create and maintain go-to-market strategies and sales materials; lead client pitches and C-level presentations; oversee account implementation and drive continuous improvement; manage external service partners and technology vendors.
Seniority
Senior, hands-on IC with planned transition to management
