Night Auditor (H/F/X)
Core
Front-of-house operations and guest service during night shifts at a lifestyle hotel.
Role type
Night Auditor
Builds
Guest check-in/check-out, key management, and daily revenue reporting
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest service, cash handling, reservation management, conflict resolution, multilingual communication, operational reporting
Preferred skills
Upselling, loyalty program promotion, breakfast setup support
Technologies
PMS (implied by check-in/out), Cardex, ACDC
Responsibilities
Greet guests and manage arrivals/departures, handle cash transactions and reconcile revenue, process emails and reservations, manage guest complaints, ensure security of the property, close daily operations and generate reports, promote hotel services and loyalty programs.
Seniority
Entry-level to Junior
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