Chargé de clientèle BtoB (H/F)
Core
Proactive B2B client relationship management for the buying and selling of vehicles, serving as an operational reference for client portfolios.
Role type
Senior B2B Account Manager (Automotive)
Builds
Client retention and portfolio growth for a European leader in the used car market
Domain
Automotive / B2B Sales
Deliverable
client delivery
Required skills
B2B client relationship management, expert advisory on transport/payment/logistics/tax, strict procedure application, process optimization, KPI implementation, written and oral communication, autonomy
Preferred skills
English proficiency, analytical mindset, proactive problem-solving
Responsibilities
Manage proactive B2B client relationships, resolve client queries via phone and email, provide expert advice on the full vehicle cycle, coordinate between services, optimize processes and implement new KPIs, anticipate client portfolio needs, ensure service quality and business model alignment