Senior ServiceNow Developer in IT Asset Management (HAM Pro & SAM Pro)
Core
Design, develop, and support scalable ServiceNow solutions for Hardware and Software Asset Management (HAM Pro & SAM Pro), improving asset lifecycle management and software governance.
Role type
Senior ServiceNow Developer (IT Asset Management)
Builds
Hardware and software asset lifecycle processes, Service Catalog items, automated fulfillment workflows, and enterprise integrations.
Domain
IT Service Management (ITSM) / Enterprise Asset Management
Required skills
ServiceNow development, Flow Designer, Integration Hub, REST APIs, JavaScript, ServiceNow scripting, ITSM processes, CMDB management, CSDM concepts
Preferred skills
ServiceNow Discovery, SaaS license optimization, large enterprise ServiceNow environments
Technologies
ServiceNow, HAM Pro, SAM Pro, Flow Designer, Integration Hub, REST APIs, Import Sets, Transform Maps
Responsibilities
Design and implement HAM Pro and SAM Pro solutions; Configure asset lifecycle processes; Develop Service Catalog items and approval workflows; Build automation using Flow Designer and Integration Hub; Integrate ServiceNow with enterprise applications and SaaS platforms; Maintain CMDB data quality and support CSDM initiatives; Troubleshoot platform and integration issues.
Seniority
Senior, hands-on IC