MICE Sales Officer
Core
Support MICE sales leadership in managing enquiries, converting business, and handling contracting for group events at a luxury safari hotel.
Role type
MICE Sales Officer (Sales Support)
Builds
MICE group events, conferences, and corporate retreats for corporate clients, agencies, and DMCs.
Domain
Luxury Hospitality / Tourism / MICE
Deliverable
client delivery
Required skills
MICE sales administration, enquiry qualification, proposal preparation, contract drafting, CRM management, key account communication, sales reporting, deadline management, Microsoft Office proficiency.
Preferred skills
Commercial awareness of the MICE market, experience in hotel sales or groups, ability to work in a fast-paced luxury environment.
Responsibilities
Receive and manage MICE enquiries via phone and email; prepare proposals and quotations; draft MICE contracts and documentation; maintain sales pipeline and CRM records; follow up on outstanding enquiries and contracts; support sales managers with client communication and account reviews.
Seniority
Individual Contributor, entry-to-mid level