Analista de Customer Success Pleno - Vaga Exclusiva para Pessoas com Deficiência (PcD)

São Paulo, br💼 Full-time🗓 2026-09-29 → 2026-10-01

Core

Conduzir treinamentos de onboarding, entender o negócio do cliente, identificar oportunidades de expansão (upsell/cross-sell) e sugerir melhorias no uso dos produtos para garantir adoção e engajamento.

Role type

Mid-level Customer Success Consultant

Builds

Product adoption and business expansion for enterprise clients

Domain

Financial services and data analytics

Deliverable

product features

Required skills

Customer Success, Account Management, strategic consulting, upsell/cross-sell, business analysis, product training

Preferred skills

Experience in commercial areas

Responsibilities

Conduct onboarding training, adapt training approaches, understand client business pain points, identify expansion opportunities, suggest product usage improvements, perform strategic follow-ups

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About Experian

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.