Administrator & Customer Care Specialist
Core
Answer incoming calls, manage shared email inboxes, and provide general administrative support to the wider team.
Role type
Administrator & Customer Care Specialist
Builds
Internal operational efficiency and customer response
Domain
Professional services / Testing, inspection, and certification
Deliverable
dashboards & analysis
Required skills
Telephone etiquette, Email management, Microsoft Office (Outlook, Word, Excel), Record keeping, SOP adherence, Data protection compliance
Preferred skills
CRM usage, Call handling system experience, Customer service experience
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